On 31 May 2023, Money Matters BVI introduced the BVI Insurance Consumer Rights brochure. This guide is based on the Insurance Act, 2008, the Regulatory (Insurance Code of Conduct) Code, 2021, and the Financial Services Commission Act, 2001.

It aims to empower residents of the BVI with a better understanding of their rights and responsibilities when dealing with insurance products. The brochure covers essential rights, including fair treatment, transparency, privacy, claims, and complaint redress.

By promoting financial literacy, Money Matters seeks to empower residents to make informed decisions, particularly in the realm of insurance. This new brochure aims to increase awareness about the protective measures provided by BVI legislation and serves as a valuable resource for insurance consumers in the BVI.

The press release can be found here. The brochure can be accessed within the press release.